Fiona’s extensive experience in the customer service industry makes her ideally placed to lead our Customer Relationship Team.  She is well qualified with over 20 years of experience as a Customer Service professional and as a people leader, Fiona is passionate about exceeding customer expectations and leading her team to surprise and delight our customers at every interaction. 

When not at work Fiona loves spending time with her family.  She has a passion for learning new things and enjoys travelling to new places. She also takes up any opportunities that arise for her own professional development. Customers can rely on Fiona to be up to date with current developments as well as provide them with a good dose of Irish humour.


  • Certificate in Applied Copyediting and Proofreading