JOIN A TEAM
that aims to empower millions

In this entry level position, you will be the face and the voice of our growing organisation, interacting with a mix of different teams, clients and partners throughout the day.

Reporting to the Operations Leader across the hours of 9am-2pm Monday to Friday, your role will consist of a variety of tasks including:

Reception
- Managing all incoming calls
- Welcoming visitors and clients to the office
- Meeting room set up including beverages and refreshments

Administration
- Mail & courier management
- Director support including general administration and refreshments
- Printing, scanning, photocopying, binding & filing as required
- Support and set up of events including team lunches, presentations days
- Ordering and maintenance of office supplies and equipment
- Providing support for set up of video and phone conference calls

Housekeeping
- Maintaining cleanliness of kitchen and break out spaces
- Maintain overall cleanliness of the office

Our foundations are in the community and with a commitment to giving back, DPN provides valuable contributions to selected partner charities.

We are a vibrant business with over 50 team members, where personality counts, technology is crucial, and culture is number one. At DPN you enjoy paid birthday days off, an Employee Assistance Program and our Team Appreciér program.

DPN attributes their team to their success. In turn, DPN boasts a flexible work culture, bonus opportunities, regular team celebrations and events, and the environment to develop and grow your career.

Your application will include the following questions:
‍
- Which of the following statements best describes your right to work in Australia?
- Do you have prior reception or administration experience?
- How much notice are you required to give your current employer?
- What is your expected annual base salary for this part time position?

Reporting to the Marketing and Customer Experience Leader, be the first conversation that inspires someone’s property journey. Join DPN’s high-performing sales support team and connect with motivated leads from digital and customer contact channels, understand their goals, and set them on the path to achieving them.

Qualify and Guide
Speak with warm leads from digital, social, and contact channels
- Understand their investment goals, budget, and readiness
- Explain how our property and finance services can help
- Capture qualifying information and comfirm if they’re ready to meet with a Director

Build the Relationship
- Create trust with confident, friendly communication
- Offer helpful property insights in clear, simple language
- Book high-quality appointments directly into Director calendars
- Guide unqualified leads on next steps to get investment-ready

Keep Things Moving
- Maintain clear notes and next steps in our CRM
- Follow up to keep prospects engaged
- Share feedback with the sales and marketing teams on lead quality

Who You Are
- 2+ years in B2C appointment setting, sales support, or similar role
- Skilled at building rapport quickly on the phone
- Organised and confident in managing follow-ups and KPI’s
- Curious about property and eager to learn
- Tech confident - we use Mac, CRM, email, SMS, and live chat

‍What’s in It for You
- Warm, pre-qualified leads. No cold calling and achievable, realistic incentive targets.
- Clear training and onboarding, backed by supportive and experienced team
- Paid birthday leave, Employee Assistance Program, and regular team celebrations
- Professional beachside offices + flexible work options
- A business that values people, culture, and purpose

Our foundations are in the community and with a commitment to giving back, DPN provides valuable contributions to selected partner charities.

We are a vibrant business with over 50 team members, where personality counts, technology is crucial, and culture is number one. At DPN you enjoy paid birthday days off, an Employee Assistance Program and our Team Appreciér program.

DPN attributes their team to their success. In turn, DPN boasts a flexible work culture, bonus opportunities, regular team celebrations and events, and the environment to develop and grow your career.

Your application will include the following questions:
‍
- Which of the following statements best describes your right to work in Australia?
- How many years of experience do you have in customer service?
- Have you previously worked towards targets and KPIs? If so, provide examples.
- What is your expected annual base salary for a part-time position?
- How much notice are you required to give your current employer?
- What days and hours are you available for this part-time position?